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The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
For these purchases, refunds can only be issued to the user's Steam Wallet. In your country, the following payment methods support refunds: PayPal; Visa; MasterCard; American Express; Discover; JCB; For more information about refunds on Steam, please see the Steam Refunds page.
Steam Support Stats. Our on-going goal with Steam is to improve the experience of our users in all areas, including customer support. We believe that by sharing this data, we'll be able to spot problems earlier, identify areas for improvement, and to ultimately create better customer support experiences. Read more about why we created this page ...
Today we have updated a portion of our Refund Policy regarding pre-purchased titles. This change covers titles that are in pre-purchase and offer “Advanced Access”. Playtime acquired during the Advanced Access period will now count towards the Steam refund period.
Our storefront supports 100+ payment methods across over 35 currencies, giving you the flexibility to pay how you want.
Bạn có thể yêu cầu hoàn trả tiền đã nạp vào ví Steam trong vòng mười bốn ngày sau khi mua, với điều kiện giao dịch được thực hiện trên Steam và bạn chưa tiêu gì bằng khoản số dư đó.
When playing this game, you agree to finish it before asking for a refund, unless you are a coward. Keep an eye on the clock, time passes by fast. After two hours the achievement will be locked forever.
Steam is the ultimate destination for playing, discussing, and creating games.
L'offre de remboursement Steam s'applique aux jeux et logiciels du magasin Steam achetés dans les 14 jours et avec moins de 2 heures d'utilisation. Voici un récapitulatif du système de remboursement pour les autres types d'achats.
Pengembalian dana dari pembelian DLC di toko Steam dapat dilakukan dalam 14 hari sejak pembelian dan jika game dimainkan kurang dari dua jam sejak DLC dibeli—selama DLC belum digunakan, diubah, atau ditransfer.