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This request message was built off of some recommendations from folks on the Helldivers discord, as well as PirateSoftware's own refund request (source at 27:19), as he has WAY more industry knowledge than I do. As I understand it, the specific mention of THIRD PARTY SIGNUP is a HUGE red flag for Steam, they take it really seriously, especially ...
Worth a look! -Click your name at the top (where is says cash pending) -Click see my account details" on the right-hand side. And below the label for the pending balance, you'll see an estimated time for the refund! I usually get mine within 24 hours, plenty of time. Well after you go into pending max 24 hours.
Yeah, Steam still won't refund me on a small indie game called Towns that the developer straight up abandoned and left it a buggy mess. The 2 hours/2 weeks thing certainly doesn't apply to it, but considering the games no longer being updated and in such a state, I wish they would make an exception.
ADMIN MOD. Steam players, Here's how to ask for a refund. Discussion. Open Steam. Click Help. Click Steam Support. Click it's not what I expected. Click request a refund. Explain that the game was launched with the advertisement of cross-platform and that they have taken cross-platform away not even a month after it launched.
Your current Steam Wallet balance is displayed in the top right hand corner of the Steam client window next to your account name. If you'd like to request a refund for a qualifying purchase in the future, please do so at Detailed Instructions on Submitting a Request. Steam Support Leader" Thus, your method totally works.
EDIT: The game has been refunded! For all of you who are curious it took about 2 hours for Steam to respond to the refund request. At this point the money has not been added back to my Steam wallet or my bank but the game has been removed from my library and im now able to purchase the gold edition. Share.
yea the 2 hour limit is only for AUTOMATIC refunds, depending on where you are and the laws some countries Steam is legally obligated to give a refund for broken products regardless of their own policy. but anything else is as you said up to your agents discression. so long as you don't abuse asking for refunds for every single game that's remotely buggy they're usually pretty lenient to ...
Yesterday I put in a manual request for steam refund (since I had about 24 hours playtime), where it allowed me to justify why I wanted a refund. Long story short, yesterday I got the refund within 7 hours. Open steam > help > Steam Support > Purchases > Battlefield 2042 > I would like a refund > I would like to request a refund.
Thanks in advance. 2. Add a Comment. Sort by: uniQArtworks. • 7 yr. ago. Yes, according to their support page you can appeal this decision by submitting another request with the same message. This should force a human response. Also note that you might not be able to tell the difference between automated and a custom response, since even the ...
The Steam refund policy is outlined here, and it looks like buyers can request refunds for games that: were purchased within the last two weeks of the request. have been played less than two hours. My question is: can you refund a game if you've played it for less than two hours, but purchased it over two weeks ago?