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CVS® makes it easy to redeem OTC benefits. Pay nothing out of pocket* for select over-the-counter (OTC) eligible products if your plan includes an OTC benefit. Find a store to shop with benefits. Redeem Wellcare benefits. Redeem OTCHS benefits.
You can obtain your OTC items at select approved participating OTCHS-enabled CVS Pharmacy® or Navarro® stores. To find your nearest location, go to cvs.com/otchs/myorder/storelocator.
What is the Over-the-Counter (OTC) benefit? The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-833-331-1572 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address.
OTCHS - CVS
About 80 percent of Medicare Advantage plans will pay for some over-the-counter (OTC) health products. 1 So do your household budget a favor. Get to know the OTC benefit, which gets you things like mouthwash, toothpaste, cough drops, vitamins and supplements — at no out-of-pocket cost to you.
Visit OTCHS for CVS to access the OTC Health Solutions site for your plan’s over the counter health benefit.
Aetna® and Longevity Health (I-SNP) 2024 Over-the-Counter Health Solutions (OTCHS) Product Catalog. Keep this booklet handy. Use this to place an OTC benefit order between January 1, 2024, and December 31, 2024.
If you have questions, check with your provider. One kind of OTC benefit is OTC Health Solutions, created by CVS Health. With OTCHS we aim to make it even easier for members to shop for the items they need in CVS stores, online or by phone.
If you need help with any of these processes, including creating an account, call OTC Health Solutions customer service Monday – Friday from 9 AM to 8 PM local time. 1-888-628-2770 (TTY: 711)
What is the Over-the-Counter (OTC) benefit? The OTC benefit offers you an easy way to get everyday health and wellness products by going to any OTC Health Solutions-enabled CVS Pharmacy®, CVS Pharmacy y mas®, or Navarro® store.