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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

3. Microsoft Teams - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Teams

   Microsoft Teams is a web-based desktop app, originally developed on top of the Electron framework from GitHub which combines the Chromium rendering engine and the Node.js JavaScript platform. [45] Version 2.0 was rebuilt using the Evergreen version of Microsoft Edge WebView2 in place of Electron. [6]

4. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

5. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Comparison of help desk issue tracking software. This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management . System.

6. Application software - Wikipedia

   en.wikipedia.org/wiki/Application_software

   Application software. An application program ( software application, or application, or app for short) is a computer program designed to carry out a specific task other than one relating to the operation of the computer itself, [1] typically to be used by end-users. [2] Word processors, media players, and accounting software are examples.

7. Help Scout - Wikipedia

   en.wikipedia.org/wiki/Help_Scout

   Website. www.helpscout.com. Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, [1] specializing in help desk software. The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.