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Amazon saw large growth during the COVID-19 pandemic, hiring more than 100,000 staff in the United States and Canada. [35] Some Amazon workers in the US, France, and Italy protested the company's decision to "run normal shifts" due to COVID-19's ease of spread in warehouses.
Amazon.com offers the option to add an item to a user's cart or purchase it immediately with 1-Click. The company has been criticized for its alleged use of patents as a competitive hindrance; its " 1-Click patent" [2] may be the best-known example. Amazon's use of the 1-click patent against competitor Barnes & Noble 's website led the Free ...
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Amazon Q. Amazon Q is a chatbot developed by Amazon for enterprise use. Based on both Amazon Titan and GPT generative artificial intelligence, it was announced on November 28, 2023. [1] [2] [3] It is able to help troubleshoot issues in cloud apps or group chats, or summarize documents. [4] As of November 2023, it costs $20 per month.
Here are a few things to look for in a paid live support subscription: Is it really live, or is it just chat? – So many customer service centers have switched to chat or an automated bot as ...
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