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If you see a Walmart.com charge on your card, but you don't recognize it as yours, your card may be compromised. Select the Chat with us button to get help right away. When prompted, type Unauthorized Charges in the chat window.
If our associates suspect you could be a victim of fraud, we may be unable to complete your transaction. Keep yourself and loved ones safer by keeping up with common scams. Fraudsters often ask potential victims to send a wire transfer or to load money on a prepaid card/gift card and to provide the Personal Identification Number (PIN).
Step 1: Complete the Walmart/Sam's Club Identity Theft Victim's Affidavit; Step 2: Submit the completed form and supporting documents through one of the following ways: By Email; By Fax: 888.828.6949; By Mail: Walmart Corporate Global Investigations 702 SW 8th St., MS #0405 Bentonville, AR 72716-0405. Law Enforcement Only. Identity Theft ...
If you suspect you have received a fraudulent email claiming to be from Walmart, please send the email directly to Walmart at OnlineAbuse@walmart.com with the scam as an attachment. For investigatory purposes, please do not cut and paste the email, forward the email, or change the subject line.
The scam starts with a robotic voicemail that claims to be from Walmart, stating that a purchase for a Playstation 5 gaming console has been pre-authorized on your account, usually for an amount around $500 to $1000.
Concerns or questions related to customer product orders, billing inquiries, change of address, account inquiries or other concerns are best addressed by contacting Walmart.com Customer Service at 1 855-315-2743.
800-963-8442 (1-800-WM-ETHIC) in the U.S., Canada, and Puerto Rico, or your local phone number which is listed at the end of our Code. The Ethics Helpline is available 24 hours a day, 7 days a week and is available in most local languages.
You may email corporate customer service via the Store and Corporate Feedback form, or call their customer service phone number, 1-800-WALMART. The mailing address for Walmart U.S. headquarters is:702 SW 8th StreetBentonville, Arkansas, USA 72716-8611.
Contact your bank’s fraud department. Explain that you’ve been the victim of fraud or identity theft and that you’d like to cancel your accounts. Your bank will issue you a new bank account as well as credit and debit cards. Remove your saved payment methods from Walmart.com.
If you believe you have become a victim of fraud, please contact your local police department immediately. You can also submit a fraud report here for us to make our best attempt to stop or recover funds from fraudulent activity.