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A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
Teleperformance. / 48.8754; 2.3023. Teleperformance SE is a multinational company founded in 1978 with headquarters in France. It provides services for debt collection, telemarketing, customer relationship management, content moderation, and communication. [ 4] Its services are operated in over 300 languages and dialects on behalf of companies ...
Genesys Cloud Services, Inc. ( Genesys ), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [ 2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [ 3] and was acquired by ...
Its call centers are used for things like sales, customer service, collections, and back-office work. [7] [10] For example, employees might take a phone order for a consumer product or troubleshoot problems with a bank account. [12] It also operates sub-brands for things like training and IT software. [12] It also develops customer service ...
GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021) Contact Centre Cymru: 2005 Convergys Corporation: Datacom Group: 1965 6,973 (2022) NZ$1.45 billion (2,022) 23 DialAmerica: 1957 5,000: Firstsource: 2001 27000+
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