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  2. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response. Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...

  3. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer. Now however, vishing fraudsters often use modern Voice over IP ...

  4. Speech recognition - Wikipedia

    en.wikipedia.org/wiki/Speech_recognition

    Speech recognition is an interdisciplinary subfield of computer science and computational linguistics that develops methodologies and technologies that enable the recognition and translation of spoken language into text by computers. It is also known as automatic speech recognition ( ASR ), computer speech recognition or speech-to-text ( STT ).

  5. Automated telephone survey - Wikipedia

    en.wikipedia.org/wiki/Automated_telephone_survey

    An automated phone survey applies the interactive voice response system is any telephone system that interacts with callers without input from a human other than the caller. More specifically, interactive voice response, or IVR, is the technology that automates telephone contact between humans and machines.

  6. Cell phone-free school community talk, Interstate 81 detours ...

    www.aol.com/cell-phone-free-school-community...

    Interstate detours and slow-roll closures in Augusta County. Crews will be working on the Barterbrook Road bridge over Interstate 81 in Augusta County. Contractors will use cranes to place steel ...

  7. Research reveals the best ear to use to talk on the phone - AOL

    www.aol.com/lifestyle/2017-08-15-research...

    There are still ongoing studies linking head, neck and brain cancer to cell phone use, so using hands-free is best. RELATED: Evolution of the iPhone Show comments

  8. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    v. t. e. In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator / receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for ...

  9. How to talk to someone in your life about starting therapy - AOL

    www.aol.com/talk-someone-life-starting-therapy...

    4. Emphasize that seeking help is a sign of strength. The idea of working with a therapist can be daunting, especially if it's your first time seeking mental health treatment. When discussing ...