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  2. Business process outsourcing in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    One of the most dynamic and fastest growing sectors in the Philippines is the information technology – business process outsourcing (IT-BPO) industry. The industry is composed of eight sub-sectors, namely, knowledge process outsourcing and back offices, animation, call centers, software development, game development, engineering design, and ...

  3. Migrant worker - Wikipedia

    en.wikipedia.org/wiki/Migrant_worker

    They are risky jobs, and journeys taken by migrants to ensure themselves better lives and also families make governments need to do more. "The exploitative immigration system of the U.S. works hand-in-hand with the corrupt labour export policy of the Philippines to maintain a steadily increasing flow of cheap, temporary migrant labour."

  4. Department of Migrant Workers - Wikipedia

    en.wikipedia.org/wiki/Department_of_Migrant_Workers

    www .dmw .gov .ph. The Department of Migrant Workers ( Filipino: Kagawaran ng Manggagawang Pandarayuhan, [4] abbreviated as DMW) is the executive department of the Philippine government responsible for the protection of the rights and promote the welfare of Overseas Filipino Workers (OFW) and their families. The department was created under the ...

  5. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

  6. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  7. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. In the mid-1990s, research by Iain Middleton of Robert Gordon University studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but also from ...

  8. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft employed 127,104 people as of June 5, 2014, making this about a 14 percent reduction of its workforce as the biggest Microsoft layoff ever. This included 12,500 professional and factory personnel. Previously, Microsoft had eliminated 5,800 jobs in 2009 in line with the Great Recession of 2008–2017.

  9. Salary - Wikipedia

    en.wikipedia.org/wiki/Salary

    Personal finance. A salary is a form of periodic payment from an employer to an employee, which may be specified in an employment contract. It is contrasted with piece wages, where each job, hour or other unit is paid separately, rather than on a periodic basis. Salary can also be considered as the cost of hiring and keeping human resources for ...