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We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist.
A live chat app is a customer service tool that allows you to chat with customers in real-time. Usually part of a help desk package, live chat apps allow you to quickly respond to customer inquiries through your website.
Enter live chat support. Live chat software allows a customer conversation to happen in real time on a business’s website, mobile app, or messaging channels like Messenger, WhatsApp, and Slack. Customers can quickly get help using the channels they like the most, leading to a positive customer experience (CX).
Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company’s website, customers can send their questions to a person who can quickly reply to them in the same small window.
LiveChat is the fastest way to support your customers. LiveChat can help you to solve problems right as they appear. Once a customer asks you a question, you can respond in seconds. It’s fast and makes for one amazing customer service.
Best live chat tool for combining personal support and AI service automation. If you're looking for a professional, all-in-one solution for live chat and customer messaging, then Userlike is the right choice.
Live chat software enables businesses to communicate with website visitors in real time, answering questions, providing support and guiding them through the customer journey.
Live chat software is a service that allows customers to message, or “chat” with support staff or sales agents in real-time from their device while they’re on your website. Companies utilize a chat window where customers and representatives can interact with each other via instant message.
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Get your free guide on eight ways to transform your support strategy with messaging–from WhatsApp to live chat and everything in between. Read now. In 2021, live chat support is vital. Learn the benefits of live chat and how to use chat support services to make sure you’re ready to grow and thrive.