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Hello, I use Microsoft 365 Business Standard and I'm currently unable to login to my email account on the Outlook desktop app (Microsoft Outlook for Microsoft 365 MSO (Version 2203 Build 16.0.15028.20178) 64-bit) while I'm able to login on the Web App. Outlook simply says that "Something went wrong" and nothing else.
Ted. Hi Ted, Thank you for posting. Make sure that Outlook 365 and Windows OS are latest updated. You may please try to remove stored user credentials in the Credential Manager via using Control Panel. Moreover, please use the Office 365 Support and Recovery Assistant (SaRA) tool to set up new Outlook profile to diagnose the problems.
* Click on “Manage how you sign in to Microsoft”. * Click on “Add email” You can either create a new Outlook email or add an existing email address you want to use. * Follow the prompts to verify your new email address. * Once added, you can then make the new email the Primary Alias and then remove the initial email address if you so want.
Go to www.aol.com and log into your AOL account 2. Go to Account Info > Account Security 3. Scroll down to "Generate and manage app passwords" 4. Select a name for the app password (for example, "Outlook PC") 5. Copy the generated app password 6. Now go back to Outlook and click "Add Account" 7. Click "Other Account POP, IMAP" and enter your ...
Type Outlook /safe and press Enter. This will open Outlook in safe mode. If the issue persists, Check Your Account Credentials. 1.Go to Control Panel > Credential Manager > Windows Credentials. 2.Remove any Office 365-related accounts listed there. 3.Restart your computer and reopen an Office application.
c) if you create a new Outlook profile and configure POP accounts, be sure to use the same PST file for the account. To make sure you select the correct PST file for the account, open the original Outlook profile (<Email> tab), select the POP account --> take note of the full folder path / file name that appears beside the <Change Folder> button
The new Outlook app which is replacing the existing Calendar app will not sync to my 365 account. The account uses my many-years-old free email address as its login ID, so when I try to add my 365 account to Outlook in the Accounts tab, it tries to sync to the email address in the login ID, not the 365 account.
For adding AOL account to Outlook, please follow the steps below: 1. Open Outlook. 2. Select File in the Outlook top menu. 3. In the left pane, select Info then Add Account. 4. Enter your AOL email address and then click Connect. 5.
To configure the account. #1 - Enter the email address. #2 - click <Connect>. #3 - enter the <Secure Key> when it asks for the account password. *** this will result in the account configured using the IMAP protocol by default. If you want to configure an AT&T account using the POP3 protocol. #4 - Enter the email address.
Option #2. - With Outlook closed, open the Control Panel <Mail> app and add a new profile. (click on <Show Profiles> --> <Add>) - configure the new email account. - be sure to set the newly created profile as the default for the next time Outlook is opened (there is no need to delete the old profile at this point)