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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.

  4. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

  5. SIM swap scam - Wikipedia

    en.wikipedia.org/wiki/SIM_swap_scam

    SIM swap scam. A SIM swap scam (also known as port-out scam, SIM splitting, [1] simjacking, and SIM swapping) [2] is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.

  6. SMS spoofing - Wikipedia

    en.wikipedia.org/wiki/SMS_spoofing

    SMS spoofing is a technology which uses the short message service (SMS), available on most mobile phones and personal digital assistants, to set who the message appears to come from by replacing the originating mobile number (Sender ID) with alphanumeric text. Spoofing has both legitimate uses (setting the company name from which the message is ...

  7. Scammers now using verification codes to hijack phone numbers

    www.aol.com/news/scammers-now-using-verification...

    Scammers now using verification codes to hijack phone numbers. August 26, 2021 at 6:28 PM. A new scam tries to use your phone number to scam others, and you could be at risk if you post your ...

  8. Caller ID spoofing - Wikipedia

    en.wikipedia.org/wiki/Caller_ID_spoofing

    Caller ID spoofing. Caller ID spoofing is a spoofing attack which causes the telephone network's Caller ID to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a display showing a phone number different from that of the telephone from which the call was placed.

  9. Add, replace or remove AOL account recovery info - AOL Help

    help.aol.com/articles/add-or-update-aol-account...

    Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.