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Voice over Internet Protocol ( VoIP ), [ a ] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [ 2 ] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer ...
A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet. [ 1] This is in contrast to a standard phone which uses the traditional public switched telephone network (PSTN). Digital IP-based telephone service uses control protocols such as the Session Initiation ...
Interactive voice response. Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...
Mobile VoIP. Mobile VoIP or simply mVoIP is an extension of mobility to a voice over IP network. Two types of communication are generally supported: cordless telephones using DECT or PCS protocols for short range or campus communications where all base stations are linked into the same LAN, and wider area communications using 3G or 4G protocols ...
Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies. A UC system may include features such as ...
Web-based VoIP is the integration of voice over IP technologies into the facilities and methodologies of the World-Wide Web. It enables digital communication sessions between Web users or between users of traditional telecommunication services. Instead of using dedicated, hardware-based VoIP devices, such as IP phones, analog telephone adapters ...
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