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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used ...
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Info and Community FAQ Opt out of beta Send Feedback. System Requirements. Windows 7, Windows 8, Windows 8.1, Windows 10 266 MHz or faster computer processor 1024 x 768 or higher screen resolution recommended 1 GB RAM, 512 MB free hard disk space Internet connection. Releases. July #2 (July 29) - 11.0.4679.
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...
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Pages in category "Help desk software". The following 14 pages are in this category, out of 14 total. This list may not reflect recent changes . Comparison of help desk issue tracking software. Help desk software.
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