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Our customer service agents are ready to help you with all your banking needs. You can reach us 24-hours a day, 7 days a week at our general customer service line of 800-USBANKS (872-2657) | International Collect at 503-401-9991*. You can also use your digital banking to find the answers you’re looking for.
Contact us. Make an appointment. Call 800-USBANKS. Find a branch. From business and commercial to wealth and personal banking questions, we have the information. Look inside to discover how easy it is to get help with all your banking needs online.
If you don't have a mobile number on file and/or don't know the current PIN, we can still help. Contact us at 800-USBANKS (872-2657) and speak to a banker. We can mail a new PIN to the address on file. We accept relay calls.
If you don't have access to your former number, or need to remove an alternate phone number, give us a call at 800-USBANKS (872-2657). We accept relay calls. International phone numbers aren't accepted using digital banking.
If you'd like to complete the process by phone or have any questions, please call us at the number on the back of your card or 800-285-8585. We accept relay calls. To add an authorized user through digital banking, follow the steps below.
For immediate assistance, you may find the answer you need in our Frequently Asked Questions, or feel free to send us an email message and we will reply as quickly as possible.
Domestic: 800-USBANKS (872-2657) International: 503-401-9992. Monday through Friday. 8 a.m. to 8 p.m. CT. Saturday. 8 a.m. to 6:30 p.m. CT. Help for other products and services. Business credit cards. Most frequent inquiries. To check the status of your application, call 800-947-1444 and choose option 1.
If you have any questions, please call us at 800-365-7772. We're open Monday through Friday from 7 a.m. to 8 p.m. CT, and Saturday from 8 a.m. to 2 p.m. CT. We accept relay calls.
File a complaint with U.S. Bank by calling customer service at (800) 872-2657. Alternatively, you can visit a branch, use its online banking secure messaging system, or send a letter to its headquarters.
Talk to someone Monday through Friday, 8 am to 8 pm ET, Saturday, 8 am to 5 pm ET, closed Sunday. Or get 24-hour automated assistance. 844-4TRUIST (844-487-8478), outside the U.S.: +1- 910-914-8250. To report fraud (24/7 support) 844-4TRUIST (844-487-8478), select option 1, then option 4. Outside the U.S.: +1- 910-914-8250.