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Bank teller. A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. [ 1] Tellers also deal with routine customer service at a branch.
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
PT Bank Rakyat Indonesia (Persero) Tbk (lit. "Indonesian People's Bank"), commonly known as Bank BRI or just BRI, is one of the largest banks in Indonesia. [4] It specialises in small scale and microfinance [5] style borrowing from and lending to its approximately 30 million retail clients through its over 8,600 branches, units and rural service posts.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
A commercial bank is what is commonly referred to as simply a bank. The term " commercial " is used to distinguish it from an investment bank , a type of financial services entity which instead of lending money directly to a business, helps businesses raise money from other firms in the form of bonds (debt) or share capital (equity).
Telephone banking became commercially available in the 1980s, first introduced by Girobank in the United Kingdom, which established a dedicated telephone banking service in 1984. [1] Telephone banking saw growth during the 1980s and early 1990s and was heavily used by the first generation of direct banks. However, the development of online ...
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PT Bank Mandiri (Persero) Tbk. PT Bank Mandiri (Persero) Tbk or Bank Mandiri, headquartered in Jakarta, [ 2] is the largest bank in Indonesia in terms of assets, loans and deposits. [ 3] Total assets as of 2022, were 1.992 Trillion rupiah (around US$133 Billion). As of 2022, Bank Mandiri is the largest bank in Indonesia by total assets.