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  2. Tự Đức - Wikipedia

    en.wikipedia.org/wiki/Tự_Đức

    Biography. Prince Nguyễn Phúc Hồng Nhậm was born on 22 September 1829. He was a son of the emperor Thiệu Trị and succeeded his father as emperor of Vietnam in 1847 as Tự Đức. Family troubles, however, plagued the beginning of his reign. Thiệu Trị had passed over his more moderate eldest son Hồng Bảo, in favour of Tự ...

  3. General Secretary of the Trades Union Congress - Wikipedia

    en.wikipedia.org/wiki/General_Secretary_of_the...

    The General Secretary of the TUC is the chief permanent officer of the Trades Union Congress, and a major figurehead in the trade union movement in the United Kingdom.. The Secretary is responsible for the effective operation of the TUC and for leading implementation of policies set by the annual Congress and the organisation's General Council.

  4. Tomb of Tự Đức - Wikipedia

    en.wikipedia.org/wiki/Tomb_of_Tự_Đức

    Tomb of Emperor Tự Đức. Pavillon and lotus pond. Tomb of Tự Đức (Vietnamese: Lăng Tự Đức), officially Khiêm Mausoleum (Khiêm Lăng, chữ Hán: 謙 陵), is located in Huế, Vietnam. It is built for the Nguyễn Emperor Tự Đức and took three years to build, from 1864 to 1867. It is divided into a Temple Area and a Tomb Area.

  5. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. Nguyễn Tấn Dũng - Wikipedia

    en.wikipedia.org/wiki/Nguyễn_Tấn_Dũng

    Nguyễn Tấn Dũng was born on 17 November 1949 in Cà Mau in southern Vietnam. He purportedly volunteered on his 12th birthday to join the Vietcong, doing first-aid, and communication tasks; he also worked as a paramedic, and a physician. He was wounded four times during the Vietnam War, and was later ranked as a level 2/4 wounded veteran.

  7. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

  8. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  9. Helpdesk and incident reporting auditing - Wikipedia

    en.wikipedia.org/wiki/Helpdesk_and_incident...

    Helpdesk and incident reporting auditing. Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been ...