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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
If you need help, our Customer Service is happy to assist you. We also offer a number of self-service options that allow you to solve your issue.
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Live chat support is available through the Amazon Flex app in addition to phone and email support, the “Emergency Help” button, and on-demand resources like the Learning Portal.
Amazon Support offers email/case, chat and phone. Understand that not all these options are available for all contact reasons. If phone is an option, you will put your phone number in and submit. From our experience, they call within seconds.
When you request a live chat for your case, you choose to either use a new chat channel or a thread in the current channel for you and the AWS Support agent. Use this chat channel or thread to communicate with the support agent and any others that you invited to the live chat.
Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. You will receive a monthly email summarizing the previous month's performance. Customer Service by Amazon is currently available for Amazon stores in the United States, Germany and Japan.
Official Amazon US hiring support ready to assist candidates with employment-related questions.
On this page, you’ll find info regarding the different ways to get in touch with AWS support, including Sales, Technical, Compliance, and Login support.
Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.