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Learn how to add or disable 2-step verification to sign into your AOL account with an extra security step. You can use phone verification or authenticator app verification to receive a verification code.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Learn how to generate and use an app password to access your AOL Mail account on third-party email apps that do not use the AOL Mail sign-in page. App passwords are randomly generated codes that remain active even if you change your main account password.
Multi-factor authentication (MFA) is an electronic authentication method that requires users to present two or more pieces of evidence to access a website or application. MFA protects personal data from unauthorized access and uses factors such as something the user has, knows, or is.
ID.me is a private company that provides identity verification for various online services, such as government, healthcare, and retail. It uses personal data, video selfies, and third-party providers to verify users' identities, and has faced some privacy and accessibility issues.
Google Authenticator is a software app that generates one-time passwords for multi-factor authentication. It uses a shared secret key provided by the service provider and a time-based or counter-based algorithm to calculate the password.
Use a number you trust, like the one on your statement or in your app. Never use the number the caller gave you; it’ll take you to the scammer. Never access your online accounts on a public Wi ...
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
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