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  2. Proactivity - Wikipedia

    en.wikipedia.org/wiki/Proactivity

    The use of the word proactive (or pro-active) was limited to the domain of experimental psychology in the 1930s, and used with a different meaning. [3] Oxford English Dictionary (OED) [4] credits Paul Whiteley and Gerald Blankfort, citing their 1933 paper discussing proactive inhibition as the "impairment or retardation of learning or of the remembering of what is learned by effects that ...

  3. Proactive communications - Wikipedia

    en.wikipedia.org/wiki/Proactive_communications

    Proactive communications is a customer relationship lifecycle strategy used to increase customer loyalty. It is related to the organizational psychology term proactivity, which states that individuals should act based on anticipatory behavior rather than reacting to situations. The strategy is used to provide customer care and build credibility ...

  4. Proactive maintenance - Wikipedia

    en.wikipedia.org/wiki/Proactive_maintenance

    Proactive maintenance is the maintenance philosophy that supplants “failure reactive” with “failure proactive” by activities that avoid the underlying conditions that lead to machine faults and degradation. Unlike predictive or preventive maintenance, proactive maintenance commissions corrective actions aimed at failure root causes, not ...

  5. The 7 Habits of Highly Effective People - Wikipedia

    en.wikipedia.org/wiki/The_7_Habits_of_Highly...

    Habit 1: "Be proactive". Proactivity is about taking responsibility for one's reaction to one's own experiences, taking the initiative to respond positively and improve the situation. Covey postulates that "between stimulus and response lies your ability to choose" how to react, and that nothing can hurt a person without the person's consent.

  6. Reactive inhibition - Wikipedia

    en.wikipedia.org/wiki/Reactive_inhibition

    Reactive inhibition is a phrase coined by Clark L. Hull in his 1943 book titled Principles of Behavior. He defined it as: Whenever any reaction is evoked in an organism there is left a condition or state which acts as a primary negative motivation in that it has an innate capacity to produce a cessation of the activity which produced the state.

  7. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    Root cause analysis. In the field of science and engineering, root cause analysis ( RCA) is a method of problem solving used for identifying the root causes of faults or problems. [ 1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [ 2] rail transport, or ...

  8. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non-conformance. It must be systematically implemented and observed for its ability to eliminate further recurrence of such non-conformation. The Eight disciplines problem solving method ...

  9. Interference theory - Wikipedia

    en.wikipedia.org/wiki/Interference_theory

    Interference theory. The interference theory is a theory regarding human memory. Interference occurs in learning. The notion is that memories encoded in long-term memory (LTM) are forgotten and cannot be retrieved into short-term memory (STM) because either memory could interfere with the other. [ 1] There is an immense number of encoded ...