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Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.
Contact tracing for flights to the U.S. The U.S. Centers for Disease Control and Prevention (CDC) requires all passengers flying to the United States to provide their contact information within 72 hours of departure.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily 24 hours.
If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service. Coordinate special assistance. Children and infants. Pets and service animals.
Contact Customer Relations with compliments, concerns and questions about your past travel. Contact us online Use our online Customer Relations form for a faster response than sending a letter through the mail.
Check in beginning 24 hours and up to 45 minutes before your flight (90 minutes for international). Enter your 13-digit credit / ticket number or record locator to check your credit. Your confirmation code is a 6-letter code included on your boarding pass and confirmation email.
Find your trip on aa.com to check in online, change or cancel your reservation, add special requests, and redeem Trip or Flight Credit.
Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account
You can use curbside check-in if you have an electronic ticket (can scan it from your phone). Check-in times. You can check in online or from the app starting 24 hours before and up to 45 minutes before your flight (90 for international). Check-in online American Airlines app