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The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...
AFI's 10 Top 10. v. t. e. Part of the American Film Institute 's 100 Years... series, AFI's 100 Years... 100 Movie Quotes is a list of the top 100 quotations in American cinema. [ 1] The American Film Institute revealed the list on June 21, 2005, in a three-hour television program on CBS. The program was hosted by Pierce Brosnan and had ...
Famous people quotes about human nature. 31. “Every cynic is a sentimentalist under the skin.” —Louis L’Amour (September 1996) 32. “ Nobody has ever measured, even the poets, how much a ...
In the list below you'll find funny movie quotes, serious sayings and the most memorable utterances by some of film's most iconic actors. Think Jack Nicholson , Matthew Broderick , Bette Davis ...
Notable work. Quality Is Free (1979) [ 3] Spouse. Peggy. Children. 2. Philip Bayard "Phil" Crosby, (June 18, 1926 – August 18, 2001) was an American businessman and author who contributed to management theory and quality management practices. [ 4] Crosby initiated the Zero Defects program at the Martin Company. [ 5]
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Love Story. Voted #13 in AFI's 100 Movie Quotes poll. " Love means never having to say you're sorry " is a catchphrase based on a line from the Erich Segal novel Love Story and was popularized by its 1970 film adaptation starring Ali MacGraw and Ryan O'Neal. The line is spoken twice in the film: once in the middle of the film, by Jennifer ...
Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [ 1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...