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Intercept message. An intercept message is a telephone recording informing the caller that the call cannot be completed, for any of a number of reasons ranging from local congestion, to disconnection of the destination phone, number dial errors or network trouble along the route.
Short code. Short codes, or short numbers, are short digit-sequences - significantly shorter than telephone numbers - that are used to address messages in the Multimedia Messaging System (MMS) and short message service (SMS) systems of mobile network operators. [1] In addition to messaging, they may be used in abbreviated dialing .
Toll-free telephone number. A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code.
Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future. 811 is excluded because it is a special dialing code in the group NXX for various other purposes.
Automatic number identification. Automatic number identification ( ANI) [1] [2] is a feature of a telecommunications network for automatically determining the origination telephone number on toll calls for billing purposes. Automatic number identification was originally created by the American Telephone and Telegraph Company (AT&T) for long ...
A call detail record ( CDR) is a data record produced by a telephone exchange or other telecommunications equipment that documents the details of a telephone call or other telecommunications transactions (e.g., text message) that passes through that facility or device. The record contains various attributes of the call, such as time, duration ...
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. Toll-free directory assistance was provided by telecommunication ...
Misdialed call. A misdialed call or wrong number is a telephone call or text message to an incorrect telephone number. This may occur because the number has been physically misdialed, the number is simply incorrect, or because the area code or ownership of the number has changed. In North America, toll-free numbers are a frequent source of ...