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If you decide to close your store, you can deactivate it and cancel your subscription. This can be done through the following steps: From your Shopify admin, go to Settings > Plan. Click Deactivate store. If applicable, review the options to switch to the Pause and build plan, or start a new store.
Accepted Solution (1) Ollie. Shopify Staff. 2550 460 419. 09-21-2021 09:53 AM. Hey @Louise_Lee. Thanks for reaching out. I appreciate the context that you have shared as that is super helpful! If you have recently activated the Shopify POS Pro trial, you can opt out at any time by navigating to Point of Sale Channel > Locations as the admin of ...
Steps to close store: From your Shopify admin, go to Settings > Plan. Click Deactivate store. If applicable, then review the options to switch to the Pause and build plan, or start a new store. If you still want to deactivate, then click Deactivate store. Select a reason for the deactivation, and then click Continue.
Head to Settings > Plan, your Shopify admin. Click Deactivate store. If applicable, review the options to switch to the Pause and build plan, or start a new store. If you still want to deactivate, then click Deactivate store. Select a reason for the deactivation, and then click Continue.
Karlie here from the Shopify Support Team! If you're looking to close your store and cancel your account with Shopify then be sure to follow my instructions below: Log into your Shopify Admin. Settings> Plans and Permissions. Under ' Store Settings ' >click, ' Sell or Close store '. Click, ' Close store '. Then enter your password to continue.
Cancel your subscription and deactivate your Shopify store. From your Shopify admin, go to Settings > Plan. Click Deactivate store. If applicable, review the options to switch to the Pause and build plan, or start a new store. If you still want to deactivate, then click Deactivate store. Select a reason for the deactivation, and then click ...
One option is to Pause the store. If you don't need access to the account for a period of time you can opt to pause your plan temporarily using the information and steps here. This is a great option if you're needing to just take a little bit of time away.
Hello, I would like to cancel my subscription but I can’t cancel my account within the Shopify app, I am being charged 39 dollars a month after I deactivated my Shopify account, How can solve the issue, I set up another Shopify account just so I could use this forum to get help.
To be eligible for the Pause and Build plan, your store needs to be on a paid plan and at least 60 days past the free trial period. If your store doesn't meet these criteria, then you can't pause your store. Useful resources, all the answers you are looking for are here: Pausing or closing your store. Pause your store and continue to work on it.
Shopify help points to: settings / Plan / click on "Cancel subscription and close store" or "Pause" or "deactivate store". Cancel subscription option is missing from the page and the only option is to either pause ($9 month) or deactivate the store. Chatting with Shopify support, I was told that to cancel the account first I have to deactivate ...