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2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
I am a live person and can help you via Forums. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon.
To send the requested information: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (looks like a speech bubble next to bell icon at top of page) or https://comca.st/3kgmFZy. • Click the "New message" (pencil and paper) icon. • The "To:" line prompts you to "Type the name of a person".
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
Comcast has the worst customer service I have ever experienced. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. 1
Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.
I have been looking all over the website for a means to talk to a representative about changing my current plan and can find no way to reach a liver person. Can anyone point me in the direction of a phone number, actual person chat or way to request a call back? Question. •.
5 Messages. Friday, October 27th, 2023 4:30 PM. Closed. NEED TO SPEAK TO REAL PERSON. I’ve been trying to contact a real Xfinity agent for days now but every time I call the ONLY number they give me it takes me to a bot that’s absolutely no help, asks for info which I give then says I need to sign in and hangs up, absolutely 0 help.
Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.