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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues.. Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

3. GoTo Resolve - Wikipedia

   en.wikipedia.org/wiki/GoTo_Resolve

   Website. www .goto .com /it-management /resolve. GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products.

4. ServiceNow - Wikipedia

   en.wikipedia.org/wiki/ServiceNow

   ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. [2 ...

5. Virtual help desk - Wikipedia

   en.wikipedia.org/wiki/Virtual_help_desk

   A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.

6. BMC Software - Wikipedia

   en.wikipedia.org/wiki/BMC_Software

   BMC Software, Inc. BMC Software, Inc. is an American multinational information technology (IT) services and consulting, and Enterprise Software company based in Houston, Texas. [4] Gartner has positioned BMC as a Leader for the eighth consecutive year in Gartner's 2021 Magic Quadrant for IT Service Management Tools for its BMC Helix ITSM solution.

7. Spiceworks - Wikipedia

   en.wikipedia.org/wiki/Spiceworks

   The company released Cloud Help Desk solution. Business model. Spiceworks offers its professional network and software free to users. The company generates most of its revenue through the sale of ads displayed on its network.