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New Era is your online hat store for all MLB, NBA & NFL teams. Shop Fitted, Snapback & Adjustable Hats, today. New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back 100 years.
If you believe an item you purchased directly from our site has a quality issue, please reach out to New Era Cap Customer Care and we will be happy to assist you with a return. Please note that we are unable to ship out replacement orders.
Can I return a New Era product purchased at a retail location through the site? No, we are only able to accept returns for items purchased directly through our site, www.neweracap.com . Please reach out directly to the merchant where the item was purchased for assistance.
Get in Touch. New Era Customer Care. Our agents are just a message away!
By shopping online with NewEraCap.com, you're putting your trust in us, and we value that trust above all else. This is why we want to answer any question that we can to make you feel more secure in your decision. For Media Inquiries: media@neweracap.com.
Returns. Help with the return process and policy. Returns. Return FAQ's; Return Policy; New Era Customer Care
Knowing your head size will make shopping for a cap much easier! Here are the steps you should follow to find out your correct cap size: Step 1: Get a cloth tape measure. If you do not have one, use a long piece of string and a ruler.
New Era Customer Care. Submit a request; Sign in Sign in Submit a request
Get in Touch – New Era Customer Care. New Era Customer Care. Submit a request.
Payment Options. We accept Visa, MasterCard, American Express, Discover, PayPal, ShopPay and Electronic Gift Cards. All orders must be prepaid and only one payment method can be used per order. Credit Cards are authorized at the time the order is placed but not charged until the order is shipped.