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Our toll-free number is 800-375-5283 (TTY 800-767-1833, VRS 877-709-5797) and we answer live calls and chats Monday to Friday, 8am to 8pm Eastern. , the USCIS Contact Center must verify your identity and confirm your eligibility to receive information before providing any information or other requested service.
If you need to talk to a representative for another reason and you’re in the United States or a U.S. territory, call the USCIS Contact Center. Representatives are available and respond to live calls and chats Monday through Friday from 8 a.m. to 8 p.m. Eastern, except on federal holidays.
Know Before You Go. Check for current office closure, COVID information and office location prior to visiting one of our offices. Office Closings. Find A USCIS Office. File Online. Filing a form online is easier and faster than paper filing. It gives you a simple and personalized way to track your case online.
You can check information, get assistance and get forms. You can also e-file certain applications. In addition to a wide variety of self-service information, you can call our service line at the above number for assistance. You can also check to see our current processing time for an application before you file.
If you need to talk to a representative for another reason and you’re in the United States or a U.S. territory, call the USCIS Contact Center. Field Office Locator. Locate a USCIS field office. Please refer to your interview or appointment notice to confirm the field office address for your visit. USCIS field offices do not allow walk-ins.
Call USAGov. Chat with USAGov. Top. The U.S. Citizenship and Immigration Services (USCIS) is responsible for processing immigration and naturalization applications and establishing policies regarding immigration services.
How to contact us for technical support. If you are experiencing technical difficulties accessing your online account, please contact us. myUSCIS makes immigration simpler. myUSCIS provides a personalized account to help you navigate the immigration process. On myUSCIS, you will find:
Inside the United States. If you are in the United States, you may request an appointment online for the following services. If our online tools do not provide the help you need, please call the USCIS Contact Center to request an appointment.
The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels.
For information on when live help through a USCIS representative is available, see the USCIS Contact Center web page. The toll-free phone number for the USCIS Contact Center is 1-800-375-5283 (TTY for the deaf, hard of hearing, or person with a speech disability: 1-800-767-1833).