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Zazzle was launched from their garage by Robert, Bobby, and Jeffrey Beaver, and went live in 2005. [5] The company received an initial investment of US$16 million in July 2005 from Google investors John Doerr and Ram Shriram, [3] and an additional investment of US$30 million in October 2007.
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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