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This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...
Use AOL Official Mail to confirm legitimate AOL emails. AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the ...
Always use a strong password with a combination of letters, numbers and special symbols. Register for two-factor authentication if a website lets you do so. The scammer may not attempt to breach ...
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.
Use AOL Certified Mail to confirm legitimate AOL emails. AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also ...