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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
The Occupational Safety and Health Administration ( OSHA; / ˈoʊʃə /) is a regulatory agency of the United States Department of Labor that originally had federal visitorial powers to inspect and examine workplaces. [2] : 12, 16 The United States Congress established the agency under the Occupational Safety and Health Act (OSH Act), which ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...
Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Learn more info about AOL 24x7 Live Support. AOL 24x7 Live Support covers technical issues related to your AOL service, including AOL Mail, AOL Desktop and AOL membership benefit activation.
A white-collar worker is a person who performs professional service, desk, managerial, or administrative work. White-collar work may be performed in an office or other administrative setting. White-collar workers include job paths related to government, consulting, academia, accountancy, business and executive management, customer support ...
Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...