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Proactivity or proactive behavior refers to self-initiated behavior that endeavours to solve a problem before it has occurred. [ 1] Proactive behavior involves acting in advance of a future situation, rather than reacting. It refers to taking control of a situation and making early changes, rather than adjusting to a situation or waiting for ...
Workplace aggression. Workplace aggression is a specific type of aggression which occurs in the workplace. [1] [2] Workplace aggression is any type of hostile behavior that occurs in the workplace. [3] [1] [4] It can range from verbal insults and threats to physical violence, and it can occur between coworkers, supervisors, and subordinates.
Personal initiative. Personal initiative (PI) is self-starting and proactive behavior that overcomes barriers to achieve a goal. [1] The concept was developed by Michael Frese and coworkers in the 1990s . The three facets of PI – self-starting, future oriented, and overcoming barriers form a syndrome of proactive behaviors relating to each ...
Proactive communications is a customer relationship lifecycle strategy used to increase customer loyalty. It is related to the organizational psychology term proactivity, which states that individuals should act based on anticipatory behavior rather than reacting to situations. The strategy is used to provide customer care and build credibility ...
Proactive policing is the practice of deterring criminal activity by showing police presence. It includes activities such as the use of police powers by both uniformed and plainclothes officers, engaging the public to learn their concerns, and investigating and discovering offences and conspiracies to commit crimes so that the crimes cannot be ...
Job crafting. Job crafting is an individually-driven work design process which refers to self-initiated, proactive strategies to change the characteristics of one's job to better align the job with personal needs, goals, and skills. [1] Individuals engage in job crafting as a means to experience greater meaning at work, a positive work identity ...
Proactive maintenance is the maintenance philosophy that supplants “failure reactive” with “failure proactive” by activities that avoid the underlying conditions that lead to machine faults and degradation. Unlike predictive or preventive maintenance, proactive maintenance commissions corrective actions aimed at failure root causes, not ...
Courtesy has been defined as discretionary behaviors that aim at preventing work-related conflicts with others (Law et al., 2005). This dimension is a form of helping behavior, but one that works to prevent problems from arising. It also includes the word's literal definition of being polite and considerate of others (Organ et al., 2006).