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In restaurant terms, a single bad review can cost a restaurant 30 customers. And when those bad reviews can often be made by folks who have not even dined at the bakery/cafe/bar and they just gave ...
Zagat. The Zagat Survey, commonly referred to as Zagat (stylized in all caps; / zəˈɡæt /, zə-GAT) and established by Tim and Nina Zagat in 1979, is an organization which collects and correlates the ratings of restaurants by diners. For their first guide, covering New York City, the Zagats surveyed their friends.
Restaurant ratings identify restaurants according to their quality, using notations such as stars or other symbols, or numbers. Stars are a familiar and popular symbol, with scales of one to three or five stars commonly used. Ratings appear in guide books as well as in the media, typically in newspapers, lifestyle magazines and webzines.
Reviews of starred restaurants also include two to three culinary specialties. Short summaries (2–3 lines) were added in 2002/2003 to enhance descriptions of many establishments. These summaries are written in the language of the country for which the guide is published (though the Spain and Portugal volume is in Spanish only) but the symbols ...
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Review bomb. A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts [1] post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business. [2] While a large number of negative reviews may simply be the result of a large number of ...
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