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  2. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.

  3. Virtual assistant (occupation) - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant_(occupation)

    A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [2] Because virtual assistants are independent contractors rather than employees, clients are not ...

  4. ChatGPT - Wikipedia

    en.wikipedia.org/wiki/ChatGPT

    ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. Successive user prompts and replies are considered at each conversation stage as context.

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. Many organisations have already adopted AI-based chatbots to improve their customer service experience. The contact center is a central point from which all customer contacts are managed.

  6. List of mobile virtual network operators in the United States

    en.wikipedia.org/wiki/List_of_mobile_virtual...

    Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the three major cellular carriers in the country, AT&T Mobility, T-Mobile US, and Verizon. [1] [2] In 2016, MVNOs across the nation such as Metro PCS, Boost Mobile, Cricket Wireless, and Tracfone brands served about 36 million subscribers.

  7. Remote work - Wikipedia

    en.wikipedia.org/wiki/Remote_work

    The United States Marine Corps began allowing remote work in 2010. Remote work (also called telecommuting, telework, work from home —or WFH as an initialism, hybrid work, and other terms) is the practice of working from one's home or another space rather than from an office .

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