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2. About error message 'We have found a virus on your attachment ...

   help.aol.com/articles/message-we-have-found-a...

   You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...

3. Protecting your AOL Account - AOL Help

   help.aol.com/articles/protecting-your-aol-account

   Update and Secure your computer • Enable your firewall. • Update your software, such as AOL Desktop Gold Software, McAfee, Adobe products and Java. • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL.

4. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar.

5. Norton Utilities - Wikipedia

   en.wikipedia.org/wiki/Norton_Utilities

   Norton Utilities is a utility software suite designed to help analyze, configure, optimize and maintain a computer. The latest version of the original series of Norton Utilities is Norton Utilities 16 for Windows XP/Vista/7/8 was released 26 October 2012. Peter Norton published the first version for DOS, The Norton Utilities, Release 1, in 1982.

6. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   The scammer may claim that a legitimate Windows process such as rundll32.exe is a virus. Often, the scammer will search the web for an article about the Windows process and will scroll to a section saying that the process name can also possibly be part of malware, even though the victim's computer does not contain that malware.

7. Antivirus software - Wikipedia

   en.wikipedia.org/wiki/Antivirus_software

   Antivirus software (abbreviated to AV software ), also known as anti-malware, is a computer program used to prevent, detect, and remove malware . Antivirus software was originally developed to detect and remove computer viruses, hence the name. However, with the proliferation of other malware, antivirus software started to protect against other ...

8. Recognize a hacked AOL Mail account - AOL Help

   help.aol.com/articles/recognize-a-hacked-aol...

   If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

9. Malicious Software Removal Tool - Wikipedia

   en.wikipedia.org/wiki/Malicious_Software_Removal...

   Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [2] MSRT does not offer real-time protection.