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USPS.com FAQs
You can request a Proof of Delivery for applicable mailpieces by using the USPS Tracking® Tool at USPS.com®. Select Proof of Delivery and follow the provided directions to receive a Proof of Delivery email either with or without a delivery address.
Your tracking number can be found in the following places: Your sales receipt if you bought insurance at the Post Office™. Your email confirmation if you shipped from USPS.com. The shipping confirmation email you received from an online retailer.
Certified Mail service provides date and time of delivery or attempted delivery when you access www.usps.com (under “Quick Tools,” click on Tracking) or call toll-free 800-222-1811. Upon request, it also provides a postmarked mailing receipt.
Informed Delivery is a free service from USPS that shows you preview images of incoming mail, plus status updates about your incoming and outbound packages. Get notifications in a morning Daily Digest email, or at any time from the dashboard using your smartphone, computer, or USPS Mobile app.
Use a Certificate of Mailing. Certificate of Mailing service provides a postmarked mailing receipt as evidence that your item was mailed. This is all you need to do: Complete PS Form 3817 at the time of mailing. Pay the applicable extra service fee.
USPS Introduces New Proof of Delivery Letter Format. On July 22, 2018, the Postal Service™ released an improved version of the Proof of Delivery (POD) letter that customers receive by email.
Proof of Delivery is an e-mailed letter containing delivery information, recipient's name, signature image, and address.
Label Formats USPS Tracking ® 9400 1000 0000 0000 0000 00 Priority Mail ® 9205 5000 0000 0000 0000 00 Certified Mail ® 9407 3000 0000 0000 0000 00 Collect on Delivery
Schedule a pickup online, place your USPS packages on your doorstep, and we'll come pick them up for free during regular delivery. Schedule Now