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To get your case number, just contact us by email, phone or chat. It should always start with a ‘C-’ followed by a series of digits. Your tracking number can be found on the shipment confirmation page, confirmation email and shipping label.
Call 1.800.GoFedEx 1.800.463.3339 for help with shipping questions and concerns. Get information for express, ground, freight, international, and other services. - Get support for all your FedEx Custom Critical® shipments. - See who to contact for FedEx Logistics questions.
A guide to help you quickly and easily navigate the 1.800.GoFedEx Customer Support phone menu.
Contact My FedEx Rewards at 866.427.5295 or My FedEx Rewards Customer Support. See FedEx Express options for sending urgent shipments, plus learn about scheduling pickups and finding drop off locations, and read FAQs.
Customer setups, rate quote assistance, general account information and assistance. No matter where you are, or which service you need assistance with, you can call, write, or email us for help matching our services and your needs.
Automated express and ground package pickups. You’ll complete a one-time enrollment and setup process. You can use only one FedEx account number per single pickup location. We’ll keep you informed of your daily pickup status with notifications.
How do I contact customer service? If you have questions, we have answers. Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800.GoFedEx 1.800.463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.
FedEx Phone Number & Contact Info Call 1-800-463-3339 to talk to a FedEx customer service representative. Dial 1-877-339-2774 to talk to a technical support advisor for help with the FedEx website.
Enter your FedEx tracking number, track by reference, obtain proof of delivery, or TCN. See FedEx Express, Ground, Freight, and Custom Critical tracking services.
Use the Fedex.com site to login to your FedEx account, get your tracking status, find a FedEx near you, learn more about how to become a better shipper, get online print offers, or get inspiration for your small business needs.