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Customer Care Center. Connect with our customer service representatives to help resolve your issue and get back on track. Email: USPS ® Customer Service. Call: 1-800-ASK-USPS ® (1-800-275-8777) Hours of Operation. Monday – Friday 8 AM – 8:30 PM ET. Saturday 8 AM – 6 PM ET.
Instead of the main 1-800 number, try the USPS Customer Care Line at 1-800-ASK-USPS (1-800-275-8777). There still may be a wait, but hold times are usually shorter. Ask For An Agent Right Away. Once connected to the USPS phone system, don’t navigate through the phone tree.
Find the best way to contact USPS for assistance with mail and package issues.
Call 1 (800) 275-8777 to contact the USPS’s customer service line. This is your best bet for reaching an actual person. Use the “email us” form online if you want to submit a request, help form, or get the info you need.
INFORMED DELIVERY SUPPORT Submit a question to our support team. Our dedicated staff will respond within 48 hours.
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager. If your complaint is not resolved, you can: Find your USPS Consumer and Industry Contact office to discuss your complaint by phone or by mail.
If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.