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2. Patagonia tells remote employees to relocate or lose their jobs

   www.aol.com/finance/patagonia-tells-remote...

   They include wages, bonuses, health care, a stipend for technology and career support, according to Huggins. The customer service team makes up roughly 8% of Patagonia’s global workforce of ...

3. Aftermath of Rescue Dogs' Naughty Behavior Convinces Couple ...

   www.aol.com/aftermath-rescue-dogs-naughty...

   It's a harsh reality, but it's one that all dog owners learn at one point or another! Just ask the Elhabbassi newlyweds! On June 14, this couple shared a raw and real video after coming home to a ...

4. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

5. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

6. Virtual help desk - Wikipedia

   en.wikipedia.org/wiki/Virtual_help_desk

   A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.

7. IVP’s Tom Loverro on why startups need to seize this moment

   www.aol.com/finance/ivp-tom-loverro-why-startups...

   Tom Loverro is calling the bottom, give or take half a year. “I don’t need to call the exact bottom, because startups need to anticipate,” says Loverro, a general partner at VC firm IVP ...