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  2. Rakuten - Wikipedia

    en.wikipedia.org/wiki/Rakuten

    rakuten.com. Rakuten Group, Inc.[ a ] (楽天グループ株式会社, Rakuten Gurūpu kabushikigaisha, pronounced [ɾakɯ̥teɴ], lit.'Optimism') is a Japanese technology conglomerate based in Tokyo, founded by Hiroshi Mikitani in 1997. Centered around the online retail marketplace Rakuten Ichiba, its businesses include financial services ...

  3. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    Net promoter score. Net promoter score (NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague. [1] The NPS is a proprietary instrument developed by Fred Reichheld, who owns the registered NPS ...

  4. A/B testing - Wikipedia

    en.wikipedia.org/wiki/A/B_testing

    The company then monitors which campaign has the higher success rate by analyzing the use of the promotional codes. The email using the code A1 has a 5% response rate (50 of the 1,000 people emailed used the code to buy a product), and the email using the code B1 has a 3% response rate (30 of the recipients used the code to buy a product). The ...

  5. Get cash back at more than 3,500 stores with payouts every quarter. Rakuten. 💰 The basics. Free to use. Sign up online or on the app. Save money at Rakuten, through the app or with a browser ...

  6. Rakuten.com - Wikipedia

    en.wikipedia.org/wiki/Rakuten.com

    The acquisition of Ebates, a website that allows customers to earn cash back when shopping online with over 2,600 retailers, gave Rakuten.com additional presence in the US e-commerce market, as well as a way to offer items such as online e-coupons. [22] [23] In March 2015, Rakuten.com partnered with Bitnet to accept bitcoin as payment. [24] [25]

  7. Rakuten Rewards - Wikipedia

    en.wikipedia.org/wiki/Rakuten_Rewards

    Rakuten Rewards (/ ˈ r æ k ə t ɪ n / RAK-ə-tin), [1] formerly known as Ebates, [2] is a cash-back and shopping rewards company. [3] Its revenue comes from affiliate network links. [ 4 ] Members of the site click through affiliate links before shopping at a retailer's site.

  8. Kobo Inc. - Wikipedia

    en.wikipedia.org/wiki/Kobo_Inc.

    As of March 2010, Indigo Books & Music owned 58% of Kobo Inc. [6] Rakuten acquired the company from these owners in January 2012. [7] [8] On 23 May 2016, Waterstones announced it had sold its eBook business to Rakuten Kobo Inc., and as of 14 June 2016, users were required to access their eBooks via Kobo's eBook site. [9]

  9. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    It is critical that the product development core team are involved in this process. They must be the ones who take the lead in defining the topic, designing the sample (i.e. the types of customers to include), generating the questions for the discussion guide, either conducting or observing and analyzing the interviews, and extracting and processing the needs statements.