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If you would like to request a refund on an order, sign in to your Grubhub account and select the order you need help with here.
You can cancel orders on Grubhub through the app's Orders menu, but you'll need to contact Grubhub directly if you want a refund.
You can cancel a Grubhub order with ease directly through the Grubhub app. However, canceling an order does not guarantee you a refund. There is also a time limit between when an order is placed and when it can still be canceled.
Learn about Grubhub's refund policy, including what makes you eligible for a refund, the process of requesting one, and what to expect afterwards.
When Grubhub issues your refund, you should see the funds back in your account in no later than five working days. It can sometimes take longer, depending on your bank policies. There is no way to check the status of your refund.
Grubhub may cancel and refund a Diner on the restaurant’s behalf for the following reasons: A Diner requests to cancel an order that has not yet been confirmed by the restaurant but the restaurant does not answer their phone when Grubhub attempts to contact the restaurant.
You can request a refund on GrubHub simply by calling the customer service phone number 1 (877) 585-7878. It makes the process easier if you cancel the order before calling. If your GrubHub order is missing food, has an incorrect item, or you never received the order, GrubHub will refund the purchase within five business days.
Key Takeaways. Common Grubhub issues include missing/wrong orders, late deliveries, app malfunctions, and unauthorized charges. Grubhub offers refunds for valid complaints but determines eligibility on a case-by-case basis. Complaints can be filed via Grubhub’s customer service phone or live chat.
1. Open the Grubhub app and tap Orders in the toolbar at the bottom of the screen. 2. Your current order should appear at the top of this page. Tap it. 3. Tap Help in the top-right corner, then...
Call +1 (877) 585-1085. Talk to a live customer care professional and explain the issue. Ask for a refund. Wait for Grubhub to answer you via email (make sure to check the spam folder.) Keep in...