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  2. Application analyst - Wikipedia

    en.wikipedia.org/wiki/Application_analyst

    Typically an application analyst will be responsible for supporting bespoke (i.e. custom) applications programmed with a variety of programming languages and using a variety of database systems, middleware systems and the like. It is a form of 3rd level technical support/help desk. The role may or may not involve some customer contact but most ...

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. Technical analysis - Wikipedia

    en.wikipedia.org/wiki/Technical_analysis

    Sustainable finance. v. t. e. In finance, technical analysis is an analysis methodology for analysing and forecasting the direction of prices through the study of past market data, primarily price and volume. [1] As a type of active management, it stands in contradiction to much of modern portfolio theory.

  5. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet ...

  6. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

  7. Systems analyst - Wikipedia

    en.wikipedia.org/wiki/Systems_analyst

    Systems analyst. A systems analyst, also known as business technology analyst, is an information technology (IT) professional who specializes in analyzing, designing and implementing information systems. Systems analysts assess the suitability of information systems in terms of their intended outcomes and liaise with end users, software vendors ...

  8. Business analyst - Wikipedia

    en.wikipedia.org/wiki/Business_analyst

    Mediation - business analysts are a useful "liaison support role" between business professionals and IT professionals in the workplace. The business analyst role is an overlap of these two professions, and therefore the business analyst plays an essential role in communication and understanding between these two groups. [14] [15]

  9. Integrated logistics support - Wikipedia

    en.wikipedia.org/wiki/Integrated_Logistics_Support

    Integrated logistics [1] support ( ILS) is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support. Although originally developed for military purposes, it is also widely used in commercial customer service organisations.

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