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The Merchant Portal is a tool for updating your store details, menu, hours, and employees on DoorDash. Learn how to use the portal, integrate with POS, and access reports and support.
Learn how to access your DoorDash account, reset your password, and add new users to your Merchant Portal. The Merchant Portal is your one-stop shop to manage your store, track orders, analyze sales, and more.
How to Contact DoorDash Merchant Support. You can contact support via email, within the Merchant Portal, or by phone. Getting support via the Merchant Portal is ideal for account issues like menu updates, banking/deposit complications, and portal login difficulties.
Use the DoorDash Merchant Portal or Order Manager App to quickly communicate with customers or Dashers. You can also view DoorDash customer ratings and reviews, and mitigate any issues by responding to customers with a personalized message or pre-written template.
Whether it’s finding financial statements or updating your store’s information, the Merchant Portal has everything you need in order to best showcase your store on DoorDash to over 94% of the US population, 80% of Australia’s population, and 75% of Canada’s population.
Learn how to use the Merchant Portal to track your business performance, get actionable insights, and make adjustments directly on the platform. The guide covers topics such as delivery, pickup, online ordering, and more.
Learn how to reach out to DoorDash via email, phone, or the Merchant Portal for various issues related to your account, menu, orders, and more. Find the contact details, FAQs, and tips for using the Merchant Portal Help Form and other support options.
Find answers to common questions and issues for DoorDash merchants. Learn how to sign up, use the Merchant Portal, integrate with Drive, and contact support.
Learn how to update your menu, store hours, address, and other details on DoorDash through the Merchant Portal. Find answers to common questions about account and payments, order protocol, reconciliation export, and more.
Find answers to common questions and issues about DoorDash for merchants. Learn how to activate, update, and manage your restaurant on DoorDash, and get help with tablet and hardware, payments, and more.