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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Customer representative - Wikipedia

    en.wikipedia.org/wiki/Customer_representative

    A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in software engineering ...

  5. Wayfair CEO: AI is helping our human customer service agents ...

    www.aol.com/finance/wayfair-ceo-ai-helping-human...

    With 20 million products on the company's platform, Wayfair has been using AI to help customer support agents gather information quickly and clearly. "A lot of our volume comes in on chats and ...

  6. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

  7. Contact AOL customer support

    help.aol.com/articles/account-management...

    GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

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