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If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
How to Recover a Facebook Account. Whether you've forgotten your password, suspect you've been hacked, or are just helping out a friend who lost access, these are the steps you need to take.
To recover an old account: Go to the profile of the account you'd like to recover. Click below the cover photo. Select Find support or report. Choose Something else, then click Next. Click Recover this account and follow the steps. You can learn more about hacked accounts.
Get back into your account if you're being asked to do a security check. Log into Facebook and follow the instructions to confirm your identity. If you can't remember your Facebook password, you can request a new password. If you're having trouble confirming your identity, keep in mind:
Recover your Facebook account if you can't access your account email address or mobile phone number
If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
Recover your Facebook account if you can't log in. If your account's security may have been affected, we'll ask you to do a security check.
Recover your Facebook account if you can't access your account email address or mobile phone number. Finish creating your Facebook account and confirm your email or mobile number. Troubleshoot login with a phone number on Facebook.
Recover your Facebook account if you can't access your account email address or mobile phone number. Troubleshoot finding your account on facebook.com/login/identify.
How to Recover a Facebook Account. Whether you've forgotten your password, suspect you've been hacked, or are just helping out a friend who lost access, these are the steps you need to take....