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Welcome to Shopify Community. We definitely offer 24/7 callback support on an availability basis, which means you will see that option if there is room in the queue. On the other hand, live chat is currently the quickest way to have any account-specific questions answered.
The Shopify Help Center will support you as you learn about and use Shopify. We have documentation and videos to answer your questions.
To learn more, refer to this article on the Shopify Blog about providing good customer service. Shopify Inbox. Shopify Inbox is a free iOS and Android app that you can use to manage messages from your customers. Visitors to your online store can send messages to you using the online store chat.
Shopify Staff. 2398 162 288. 01-27-2022 09:18 PM. Hi, @test88. Thanks for bringing this to the community! Rest assured, I'll be happy to provide you a solution to contacting our Live Support. We do offer Live Support via chat, email or requesting a call-back for phone support.
Sell onlineFeaturesExamplesWebsite editorOnline retail. Ecommerce websiteDomain namesThemesShopping cartEcommerce hosting. Mobile commerceEcommerce softwareOnline store builder. Point of Sale. Point of SaleFeaturesHardwarePOS software. Support. 24/7 supportCommunityCommunity eventsChangelogAPI documentationFree toolsFree stock photos. Shopify ...
If it is account specific you will be better to reach out to our live channels, but general questions can easily be answered in our forums if you prefer. To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account, search for your issue and use the contact support button at the bottom ...
I clicked on the Active Store, and get directed to a "Contact Support" page with the option of "Explore the Shopify Help Center" button and the "Visit the Shopify Community" button. I clicked on the "Explore the Shopify Help Center" button and it re-directed back to the Shopify Help Center; so I am back to Square One.
06-22-2023 04:21 PM. " To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account or continue without signing in, search for your issue and use the contact support button at the bottom of the search results to see all our live support options.
3 0 0. 06-22-2023 04:21 PM. " To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account or continue without signing in, search for your issue and use the contact support button at the bottom of the search results to see all our live support options.
In just 3 months time Shopify has reduced their support from phone calls, to call backs only and now they no longer offer call backs. Their 24/7 support model is a play on words. 24/7 support is useless when they no longer offer ANY phone support and a chat session takes over an hour to initiate. Every single time I talk to someone they do not ...