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  2. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    Composite by Mariya Pylayev; Getty Images In this week's "Job Descriptions Decoded," I feature a position for a sales/customer service position. In this series, each week, I analyze a live job ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  4. Rakuten.com - Wikipedia

    en.wikipedia.org/wiki/Rakuten.com

    Rakuten purchase and rebranding (2010–2020) In May 2010, Buy.com was acquired by Rakuten, Inc. , the largest e-commerce retailer in Japan, [3] [15] for $250 million in cash. [16] [17] This was considered Rakuten's attempt to enter the American e-retail market, [16] and to compete globally with e-commerce competitors such as Amazon.com and ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Zazzle - Wikipedia

    en.wikipedia.org/wiki/Zazzle

    Zazzle. Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies. Zazzle has partnered with many brands to amass a collection of digital images from companies like Disney, Warner Brothers ...

  7. Rakuten - Wikipedia

    en.wikipedia.org/wiki/Rakuten

    rakuten.com. Rakuten Group, Inc. (楽天グループ株式会社) ( Japanese pronunciation: [ɾakɯ̥teɴ]) is a Japanese technology conglomerate based in Tokyo, founded by Hiroshi Mikitani in 1997. Centered around the online retail marketplace Rakuten Ichiba, its businesses include financial services utilizing Fintech, digital content and ...

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  9. Kobo Inc. - Wikipedia

    en.wikipedia.org/wiki/Kobo_Inc.

    Rakuten. (2012–present) Website. www .kobo .com. Rakuten Kobo Inc., or simply Kobo, is a Canadian company that sells ebooks, audiobooks, e-readers and formerly tablet computers. It is headquartered in Toronto, Ontario, Canada and is a subsidiary of the Japanese e-commerce conglomerate Rakuten. The name Kobo is an anagram of book.

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