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Hello, I wanted to make this post because I’m having troubles resetting the password to one of my alts. I tried resetting the password and I got no email. I also tried using the username reminder, and again no email. Before anybody says “you got locked out/someone stole the account”, that’s not true, as I keep getting devforum & premium receipts on the same email. To make sure the ...
I need help regarding my friend’s account. The account is from 2010, old e-mail got hacked but we got it back after 13 years. Basically he needs to reset his password but the password reset emails are not arriving. We tried everything, he whitelisted the domains, added Roblox as a contact, but he doesn’t get the password reset. We contacted Roblox Support and they said “this email is ...
No problem, just submit a password request and change it to something I will remember and away we go. The emails aren’t sending, or they aren’t being received, or something, because I don’t see them and I don’t see them in any sub-directories like spam. I am able to receive “accounts on this email” emails, but not password reset ...
I am unable to reset my password via the email reset mechanism due to a website bug (although I’m currently logged in, and thus able to post this). When I try to reset my password by email (through the “forgot your password” form): I receive the email with the reset link (as expected). The email takes me to a list of users linked to my email: I pick “TaslemGuy” (I’ve confirmed that ...
I just confirmed that both the password reset email and the usernames reminder are working fine, they’re not broken, so please make sure you filled in the correct information and otherwise contact info@roblox.com.
This is a bug in the web interface. I do need assistance in resetting my password. As it doesn’t seem like hotmail/outlook can get the e-mails from roblox, or if roblox even can send it out. I though that phone password reset, would send an sms to my phone, but it says it’s sending me an e-mail…. Added all roblox links to “whitelist”.
EDIT: To add, I almost lost one of my first accounts (FriedChicken302) to this password reset bug. The account with the verified sign is named [ Content Deleted 25314755 ], and I think it is linked to the same email.
The subject is “Roblox Account Password Reset” which, since I don’t receive these very often, it was alarming to see this subject line in my inbox, which made me believe my account had been stolen as the subject line does not specify a request. Sure, the body says it is a request, but when I opened the e-mail I was spooked and missed it. The “Roblox account” is my e-mail; phishing ...
My email is currently being bombed by password reset requests. I have received roughly 1000 emails in the past 20-30 minutes. It seems like the bot doing this is bypassing floodchecks by randomly varying the letter-case of the characters in my email address. I don’t know how much of a load Roblox’s email servers can handle or if I’m the only person being targeted by this, but I wanted to ...
Reset your password again. Keep your roblox account on only one device for the time being. Do not connect the device with the virus to the internet or use any form of roblox on it. Try and use your anti virus to remove this, but if you can’t, it’s best to reset the device.