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1-866-643-8839. Have a question or comment? Need help with your phone or service? Reach out to us 7 days a week and chat with one of our specialists online or by phone!
611611 Text Helpline. Get answers fast—help is just a text away. Learn More. Contact Us. Get directly in touch with a team member. Learn More. Alert. We apologize, but we cannot process your transaction at this time. Please try again later or call us at 1-800-867-7183. Get support with your phone, service, or device!
You can reach our helpful customer service team seven days a week, from 8:00am – 11:45pm (EST), by calling 1-800-867-7183. A Tracfone representative will be happy to provide assistance, whether you need help activating your device, searching the web, or dealing with other issues.
Can I change my phone number? What should I do if I am unable to make or receive any calls on my phone? How can I check my service's remaining usage on my smartphone?
TracFone customer service representatives can be reached via toll-free number, which has an auto answer to handle most basic issues, via live chat on their website, email or snail mail correspondence.
If you got your new phone (or SIM) from our online store, text∆ the word ONESTEP to 611611 from your old phone and follow the prompts. If you got your new phone or SIM at a local retail store, follow the instructions that came in your package to transfer your service to your new device.
SIM Customers: 1-855-222-CELL (2355) Home Phone: 1-800-299-7784. Straight Talk Wireless on Facebook. Straight Talk Wireless Forum Support.
If you want to order a new Tracfone cell phone plan or phone, call the number listed below or use the Tracfone customer service chat feature. You can reach an agent 7 days a week from 8 am until 11:45 pm ET. Call 800-867-7183.
Tracfone phones and SIM card kits with service are sold at numerous retail stores throughout the country, including Walmart, Target and Best Buy. The brand is also carried by online retailers such as Amazon, the Home Shopping Network, and of course TracFone.
By providing high-quality wireless service on America’s largest and most reliable 5G network that’s available at dozens of retail locations from Amazon.com to Walmart at an incredible value, it’s easier than ever to find what you need and stay connected. See Our List of Retailers ».