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Use the Shutterfly Assistant in the bottom right hand corner to check order status, change an order, or assist with a problem. Orders Find information on payment options, viewing order history, refunds, and more.
At Shutterfly, your satisfaction is our number one concern. If for any reason you are not satisfied with your order, please contact us so we can make it right. Visit our Contact Shutterfly page to engage with a member of our Customer Success team so we can review the issue or send you the information needed to return your order.
Use our "Keep me signed In" feature for easier access to your Shutterfly account. Click here to learn about how Shutterfly helps preserve memories and allows you to create special products to share these memories with friends and family. Learn how to navigate the "Account Already Exists" messaging when signing up for a Shutterfly Account.
Signed Into Shutterfly.com. Order Status. Click 'Hi, (Your Name) and Click 'Order Status.'. The Order Status page will display recent orders along with past ones. The current status will indicate if the order has shipped and provide estimated arrival dates. To view older orders, scroll down to 'Past Orders.'.
Sep 15, 2023 • CS Knowledgebase. How do I use the Personal Address Book Service? Email your full name, the email address associated with your Shutterfly account, and an attached Excel, Word, or PDF file containing the addresses to addressbook.support@shutterfly.com. Photos of addresses/envelopes are not permitted and will not be processed.
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Follow these simple steps to clear your browser cache and cookies when experiencing any difficulties on the Shutterfly site. Shopping Cart & Checkout Guide Get an overview of the shopping cart and checkout process.
Click 'Share' to send an email to recipients via Shutterfly, with the photos and videos selected. Shutterfly members can view and download the photos or save them to their account; non-members can only view and download. Sending Photos From a Personal Email Photos can be sent to recipients from a personal email address by using a Shutterfly link.
Inputting Contacts Directly. Select 'New Contact,' within the address book. Enter desired details such as: first name, last name, household name, mailing address, email address, etc. Click'Save' to return to the address book. Edit/Delete Contacts. Edit or Update Contacts. Hover over the contact and Click the pencil icon to edit.